Home » Tag Archives: customer experience (page 18)

Tag Archives: customer experience

Exclusive: Target Talks Open House Relaunch

target open house

In July 2015, Target launched Target Open House, a concept store in San Francisco that invites Internet of Things (IoT) entrepreneurs to debut their products in a retail space where consumers can interact with items before they buy them. IoT …

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How to Be a Destination for the Homebrewing Community

To view a PDF of this story, click here. By Renee Changnon, rchangnon@nrha.org Tapping Into a New Niche A walk into the aptly named Brewer’s True Value Hardware reveals an experience and some niche products most home improvement stores don’t offer. …

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Tech Tools for Retail Stand Out at National Show

Retail's Big Show 2017

From Jan. 15-17, the National Retail Federation (NRF) welcomed thousands of retail industry professionals to its annual convention, Retail’s Big Show 2017. The event provided attendees with opportunities to network with other retail professionals as well as listen to experts on …

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National Retail Federation Show Focuses on Future of Retailing

National Retail Federation

Thousands of people from across the retail industry arrived in New York to focus on the future of retailing over the weekend at the National Retail Federation convention. The retail trade association kicked off its 106th annual conference and exhibits, Retail’s Big Show 2017, in New …

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Why Businesses Should Act Like These 3 Big Box Retailers

Amazon, Nordstrom and Walmart

As an independent retailer, competition is everywhere. Whether it’s an online retailer, a big box chain or a luxury department store, customers expect more out of the retail experience than ever before. In order to compete with companies like Amazon, Nordstrom and Walmart, consider taking specific …

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The New Era of Convenience in Store Services

Store Services

To view a PDF of this story, click here.  By Jesse Carleton, jcarleton@nrha.org  The restaurant industry has been doing it for years. Customers call in or place an order online, then go to the restaurant to get their carryout dinner. The …

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Ace Hardware Collaborating With The Grommet

Ace Hardware and The Grommet

This month, Ace Hardware and The Grommet announced a collaboration that brings innovations of local makers into Ace Hardware retail stores. The Grommet, a product-launching platform for innovative consumer products, began its partnership with Ace for the holiday season, and it will continue in …

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