Tag Archives: customer engagement

Joining in on the celebrations of Ace Hardware’s 100th anniversary, Sunshine Ace Hardware hosted a free, family-friendly Ace Celebrates 100 Block Party on June 29. The party was held at the operation’s location in Bonita Springs, Florida, and featured an …

Part of the Chicago community for a century, Clark Devon Hardware has been hosting School of Maintenance events for over 20 years. The events, which feature how-to seminars and workshops covering topics from small engine maintenance to lawn care, were …

Celebrating the start of spring and providing a way to engage with customers, A Few Cool Hardware Stores hosts an Annual Garden Party. The event takes place at each of the operation’s 13 locations in the Washington and Baltimore metro …

What started as a random request from a customer has turned into a customer engagement opportunity for Harry J. Epstein Co. in Kansas City, Missouri. When a customer places an online order for home delivery, they can request a drawing …

As it engages with customers in different ways, Country Paint and Hardware in North Branford, Connecticut, stays active on social media, posting about new products, deals and discounts, company news, fun ways the store supports customers and the community and …

Like many trends that emerged during the COVID-19 pandemic, gardening is more popular than ever. According to a recent survey from gardenpals.com, 55% of American households engage in gardening activities, with 35% growing their vegetables, fruits and other foods. With …

During the 2023 holiday season, Home Hardware hosted a fun holiday contest—the Santa Street Challenge. During the contest, customers were encouraged to decorate their yards with oversized Christmas figures and bring their neighbors in on the fun. On the contest …

From sticking with a favorite sports team to only choosing a certain brand name, our loyalties say a lot about us as people—and some of us are much more loyal than others. In the retail world, having loyal customers can …