Tag Archives: communication

Being right isn’t enough, and I’ve learned that the hard way. A trusted friend called me out on how I show up, and often “No” can be my first response. I know better, and I was raised better. I’ve gotten …

By Adam Gunnett Director of IT & Business Intelligence Busy Beaver Building Centers Inc. In hardware retail, effective employee communication is essential for smooth operations and a positive workplace culture. Using intent-based communication mapping allows managers to categorize information by …

Soft skills, such as communication and teamwork, are crucial for employees in a retail setting working face-to-face with customers. Those same skills are also important when interacting with customers digitally, whether that’s managing a social media channel, taking online orders, …

Hardware Retailing asked distributors how they amended operations to best serve their customers during the initial phases of lockdown, including communication and supply chain logistics. Read the remarks from Distribution America‘s president and CEO Dave Christmas below, and click here …

Over the last few months, the world has seen remarkable acts of courage from people who are still going to work every day because they work in essential fields. Health care professionals, grocery stockers, shipping facility workers and hardware store …

Hardware Retailing asked distributors how they amended operations to best serve their customers during the initial phases of lockdown, including communication and supply chain logistics. Read the remarks from Orgill Inc.‘s president and CEO Boyden Moore below, and click here …

Hardware Retailing asked distributors how they amended operations to best serve their customers during the initial phases of lockdown, including communication and supply chain logistics. Read the remarks from Do it Best’s vice president of merchandising Dent Johnson below, and …

Across North America, local governments are declaring home improvement operations and their employees essential amid the COVID-19 crisis. As a valued member of the home improvement industry, you know the products you sell, the services you offer and the community …