Customer service is now getting recognition as a marketing tool for retailers, and Ace Hardware’s service is getting applause along with retailers such as Zappos.com and Morton’s The Steakhouse. Traditionally, the customer service and marketing departments were two separate entities, but …
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Hardware Retailers Refuse to Open on Thanksgiving
Hardware retailers were among store chains making a point to keep their businesses closed on Thanksgiving this year. Home Depot and Ace Hardware both announced via social media that their stores would be closed on the holiday. Home Depot asked its …
Read More »Great Lakes Ace Hardware Names Industry Veteran as COO
Great Lakes Ace Hardware named a hardware industry veteran as its new chief operating officer, according to the Farmington Voice. Jason Haley has worked for Ace Hardware for 13 years, and worked in the industry for 26 years, the article said. In …
Read More »Ace Hardware Makes “Best Retailers for Black Friday” List
Black Friday is known as one of the biggest retail days of the year, when customers rush to get holiday shopping accomplished and find great deals. According to Wallethub’s “Best Retailers for Black Friday” list, Ace Hardware, along with JCPenney, …
Read More »Ace Retailer and Fuller Center Forge a Lasting Bond
Businesses are built on relationships, and, as it turns out, community involvement is, too. An example is the relationship between the Fuller Center for the Housing Hero Project of Lake County and Laskowski Ace Hardware, a family business comprised of …
Read More »True Value Kicks off the Season Six Premiere of CBS’s Hit Series “Undercover Boss”
True Value Company President and CEO John Hartmann goes undercover on the season six premiere of “Undercover Boss” airing on Sunday, Dec. 14, 2014 (8:00-9:00 PM, ET/PT) on the CBS Television Network. Hartmann traveled across the U.S., from Massachusetts to …
Read More »Ace Hardware Announces Third Quarter Results
Ace Hardware Corporation today reported total revenues of $1.13 billion for the third quarter of 2014, an increase of $94.6 million or 9.1 percent, from the third quarter of 2013. Net income was $37.3 million for the third quarter of …
Read More »Ace Hardware Names Steve Locanto Corporate Controller
Ace Hardware Corporation announced the hiring of Steve Locanto as Corporate Controller. Reporting to Ace’s Chief Financial Officer, Locanto will oversee a broad range of financial matters, including internal and external financial reporting, internal controls, operational accounting and systems. “We …
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