The 2026 Ace Fall Convention commenced this morning with the opening General Session featuring remarks from Ace Hardware president and CEO John Venhuizen, SVP and chief retail strategy officer Andy Enright and SVP of merchandising Brian Wiborg. Venhuizen posed a …
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The Home Depot announced leadership portfolio changes to accelerate innovation and capture a greater share of a large and fragmented total addressable market worth $1.2 trillion. “To capture greater share of this enormous opportunity, our focus is clear: drive our …
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FastQuery AI, an AI-native operating platform for the home improvement and hardware industry, announced the appointment of Joe Bullock as chief executive officer. Bullock, who previously served as the company’s head of customer success, takes the helm during a period …
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Ace Hardware has launched Hey ARMA, an AI-powered assistant designed to support its associates with real-time information and guidance in stores nationwide. Operated through a handheld device, Hey ARMA provides associates with quick access to product knowledge, project advice and …
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The Home Depot recently announced Franziska “Fran” Bell has been named executive vice president (EVP) and chief technology officer (CTO), effective April 6, 2026. As CTO, she will lead the strategy, development and alignment of technology, product management, data and …
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The Home Depot currently offers more than a dozen AI-powered capabilities, with numerous others in development. Through new artificial intelligence tools, the company is delivering its home improvement expertise directly to millions of DIY customers and professional contractors. “Everything we …
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According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of …
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Verizon Business announced the results of its sixth annual State of Small Business Survey, reporting that small and medium-sized businesses (SMBs) are strongly adopting technology to increase market growth and operational efficiency. Driven by increasing accessibility to artificial intelligence (AI) …
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