The Home Depot recently announced Franziska “Fran” Bell has been named executive vice president (EVP) and chief technology officer (CTO), effective April 6, 2026. As CTO, she will lead the strategy, development and alignment of technology, product management, data and …
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The Home Depot currently offers more than a dozen AI-powered capabilities, with numerous others in development. Through new artificial intelligence tools, the company is delivering its home improvement expertise directly to millions of DIY customers and professional contractors. “Everything we …
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According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of …
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Verizon Business announced the results of its sixth annual State of Small Business Survey, reporting that small and medium-sized businesses (SMBs) are strongly adopting technology to increase market growth and operational efficiency. Driven by increasing accessibility to artificial intelligence (AI) …
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With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in the …
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The Home Depot and Lowe’s recently launched their respective AI tools to provide personalized assistance in home improvement projects. Home Depot’s “Magic Apron” Home Depot is launching its suite of generative AI tools, named Magic Apron. The tools will help …
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Billed as “Retail’s Big Show,” NRF 2025 brought together the biggest names in retail for educational sessions, networking and product discovery. Hosted by the National Retail Federation (NFR), NRF 2025 took place in New York City from Jan. 12-14. John …
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In today’s digital age, the integration of artificial intelligence (AI) is revolutionizing industries across the board, and home improvement retail is no exception. With its ability to analyze vast amounts of data, streamline processes and personalize customer experiences, AI holds …
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