Tag Archives: AI

As artificial intelligence (AI) continues to expand throughout all industries, the National Retail Federation (NRF) has published a series of guidelines called the Principles for Use of Artificial Intelligence in the Retail Sector. These guidelines strive to encourage governance of …

Swift advances in technology combined with the pandemic have permanently changed how consumers shop. During the pandemic, the instances of customers using amenities like buy online, pick-up in store (BIPOS) and curbside pickup boomed and in-store features like smart displays …