Becoming more than just an operational service, delivery provides another way for independent retailers to compete on convenience, customer experience and localized service. Busy Beaver Home Centers, which has 19 stores in Pennsylvania, West Virginia and Ohio, is approaching last-mile …
Read More »Tag Archives: Adam Gunnett
Retailer Levels Up In-Aisle Customer Service With FastQuery
Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers, price and comparable items using voice commands and …
Read More »Busy Beaver Takes Advantage of Onebeat and Zipline’s New Strategic Integration
Onebeat, an AI-driven inventory optimization platform, and Zipline, a retail execution and communication platform, have joined forces to offer a strategic integration designed to help retailers close the gap between strategy and in-store performance. Busy Beaver has adopted the integration …
Read More »3 Ways FOMM Live! Elevated Retailers’ Merchandising Strategies
The Foundations of Merchandising Management Live! program, hosted by the North American Hardware and Paint Association (NHPA) at the 2025 National Hardware Show, provides strategies and tactics for participants to successfully improve and manage merchandising, assortment planning and vendor relations. …
Read More »Retailer Column: Implementing Intentional Internal Communications
By Adam Gunnett Director of IT & Business Intelligence Busy Beaver Building Centers Inc. In hardware retail, effective employee communication is essential for smooth operations and a positive workplace culture. Using intent-based communication mapping allows managers to categorize information by …
Read More »Taking Technology to the Next Level at Busy Beaver
In the August 2022 edition of Hardware Retailing, retailers were introduced to three different technologies that can improve employee efficiency and customer service. One of those retailers, Adam Gunnett from Busy Beaver Hardware, shared about the operation’s autonomous robot. Below, …
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