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Store’s Belt Sander Race a Popular Annual Event

At Nielson’s Building Center in Point Roberts, Wash., a belt sander is used for so much more than sanding. It’s the star of the company’s belt sander drag races, an event that’s become well-known throughout the community. In June, staff …

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Retailers Turn Trash into Unique Treasures

Suzanne Pierce, co-owner of J.P. Lumber in Oakland, Iowa, and her sister, Trudy Weaver, found a unique way to reuse old tools and broken household items. The sisters collect these items, which would otherwise be thrown out, and construct unique …

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4 Ways to Attract Customers to Your In-Store Services

In-store services like screen and glass repair, as well as blade sharpening and small engine repair, are likely already going strong this summer. Here are some ideas to keep customers coming in for services and repairs: Send your small engine …

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Community Minded: Giving Back to Your Community

This presentation outlines ways retailers can create a strong presence in their communities. Topics include developing partnerships, using events to cross-market, reaching out to local schools and government officials, sharing your business and leadership skills and more. View this presentation

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Make New Neighbors Your Newest Customers

Want to welcome new neighbors to your community, and at the same time build loyal relationships? Consider offering a move-in packet or folder with in-store discounts and community information. Remember, new homeowners are likely to spend a significant amount of …

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Do Brands Matter?

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to …

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