Operations

Pointy, an NRHA business services partner, can help you strengthen your online presence with each and every sale you make. By connecting to your barcode scanner and POS system, Pointy technology captures each item you sell or scan so it …

How do you identify a worker in your operation who is ready to be a leader? You may have team members already on staff who can fill shift supervisor and assistant manager roles, so take some time to build up …

The associates who interact with your customers on the salesfloor, offer their advice on products and projects and keep a store running are the lifeblood of the home improvement industry. To reward employees who contribute to sales growth, Island Hardware …

If you want a good strategy for growing your business, you should always be searching for new products. New products help differentiate your business from your competitors, they often offer high margins, they get your customers excited about shopping and …

One way to improve impulse sales and an effective way to cross-merchandise is to create displays according to seasons or holidays. While Christmas and Halloween make for popular, eye-catching merchandising opportunities, be sure to also highlight general seasons and other, …

In many communities throughout the U.S., there are bastions of preservation, from community parks to certified historical sites. No matter their form, these places require care from experts and support from their local communities to continue operating. Sometimes, caretakers are …

By Todd Taber, ttaber@nrha.org Coming Into Focus If you have a website, but no one can find it, do you even have a website? Many business owners today know that having a web presence is a necessity. Studies show even …

Understanding search engine optimization (SEO) can be a powerful way to boost your website—and your company’s—visibility. With SEO, independent home improvement operators can solidify their online presence and expand their customer base day by day, click by click. Learn more …