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Small Business Rising Seeks to Combat Monopolies

Small Business Rising

A new coalition of independent businesses is urging policymakers to rein in monopolies and level the playing field that has long left independents at a disadvantage. Called Small Business Rising, the coalition includes a diverse cross-section of business owners from …

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How NHPA Can Help You Create an Effective Training Program

Training Made Easy graphic

Friendly, competent, fast; that’s what customers want from their shopping experience. According to a 2020 poll by J.D. Power, home improvement retailers who rank highest in customer satisfaction are those who deliver knowledgeable customer service within two minutes or less. …

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How Vassar Building Center Solidified Its Brand

Vassar Building Center

In October 2020, Mike MacKay stood beside his wife Brenda at the front doors of the newly relocated Vassar Building Center in Michigan. After more than a year of meticulous planning to design a new retail space, the MacKays were …

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4 Ways Leading Diverse Teams Strengthens Your Business

leading diverse teams

Retailers from all over North America came together last week to attend the North American Hardware and Paint Association’s webinar focused on the power and opportunity leading diverse teams brings independent home improvement retailers. The webinar was presented in real …

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Register Now: Learn to Lead Diverse Teams

lead diverse teams

Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …

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Hardlines Announces Launch of HR Advisor Newsletter

hr advisor

Michael McLarney, president Hardlines Inc., announced the launch of HR Advisor, a free newsletter designed to keep business owners and managers informed about human resources issues and concerns. To ensure retailers get guidance to help manage and support their teams, …

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