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Montana Retailer Discusses His Store Redesign

T.J. Comstock of Billings Hardware in Billings, Mont., recently completed some renovations to his store. He gives some insight on when is a good time to remodel and what sort of things you should consider changing in your store.

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Show Me the Money

This presentation offers financial tips for retailers, including loan types, picking the right bank, preparing for Tax Day and a bank day checklist. Click here to view the presentation.

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Remodel at Edelmans Home Center Underway

For years, Loren Edelman has sold hardware supplies out of a cramped 3,000-square-foot space in Sabetha, Kan. Now, he’s in the middle of a big investment to build a new 12,000-square-foot store over the top of the old building. See …

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Zettler Hardware and Garden from the Ground Up

When John Zettler and his son Mike discovered there was a wide open market for hardware in Powell, Ohio, they decided to build a brand new 20,000-square-foot store. It’s their fourth store in the Columbus, Ohio, area. Join us for …

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What Matters to Customers

What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the …

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2005 Employee Compensation Study

The Employee Compensation Report presents data on employment, wages and benefits in the retail hardware/home improvement industry. It includes employee productivity data from the most recent North American Retail Hardware Association (NRHA) and the Home Center Institute’s (HCI) cost of doing business survey, …

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