Operations

Hardware Retailing is providing a checklist to help you think through when and how to terminate problem workers. Keeping a poorly performing employee is risky for your business. However, firing comes with its own risks, even if you can justify the termination. If …

Do it Best Corp. hosted an Open Buying Day event on Nov. 30, welcoming prospective domestic and international vendors to its Fort Wayne, Indiana, headquarters. The event enabled Do it Best merchandise managers to meet one-on-one with prospective vendors interested in doing business …

The U.S. Department of Labor is appealing a federal judge’s order to stop implementation of new overtime pay increases, which were slated to take effect nationwide on Dec. 1, the date the appeal was filed. Texas federal Judge Amos L. …

To view a PDF of this story, click here.  By Jesse Carleton, jcarleton@nrha.org and Liz Lichtenberger, llichtenberger@nrha.org Typically in Hardware Retailing, we talk about best practices and what retailers have done well. We like to highlight successes, because when we share ideas …

“Oh, that bag of chips looks good. I think I’m in the mood for something salty. I’m also kind of thirsty, or I might be later. Maybe I should grab a water bottle.” This is what many of your customers …

U.S. business owners who were preparing to pay extra for employees who work overtime don’t have to make changes—yet. Modified overtime laws were scheduled to take effect Dec. 1, but a federal judge’s Nov. 22 order has paused implementation of the new rules throughout the …

Some stores get rid of dead inventory by having liquidation sales, or putting products in a dump bin or on a clearance table at the front of the store. Woods Hardware doesn’t have room for that. With a 1,500-square-foot salesfloor, …