Operations

At Bloomington Hardware in Bloomington, Indiana, there’s no shopper left behind. No matter the age of the customer, they deserve the best customer service, and for owner Vickie Davison, that means kids having their own cart. The cart corral near …

Click the picture to download a PDF of this story. The Major League Baseball playoffs are in full swing, and fans are gathering to watch their favorite teams compete for a spot in the World Series. Baseball is full of strategy, but …

Click the picture to download a PDF of this story. Your Facebook page represents your business on social media, and it is a space to promote in-store events, announce new products and sales and connect with your customers. Having a presence on …

Click the picture to download a PDF of this story. For many people in this industry, retail and family go hand-in-hand. While running a family business is rewarding, it is not always easy. Hardware Retailing spoke with Wayne Rivers, co-founder and president …

Click the picture to download a PDF of this story. When 10th Street Hardware owners Steve DeShong and Troy Usnik were making plans to open a second store in Philadelphia, a friend recommended using a business consultant to help them manage the …

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use …

Generation Z, the generation after millennials (born between 1995 and 2012, according to Forbes) makes purchasing decisions differently from every previous generation, mostly because of how they engage with digital and social media, according to influencer marketing agency Mediakix. These consumers …

If the October issue of Hardware Retailing left you wanting just one more 10 list, you’re in luck. We compiled these additional articles from our archives to round out the 10 list resources. 10 Impulse Items Customers Crave This online …