Hardware Retailing The Industry's Source for Insights and Information
Next-Level Training: Offer employees quality training programs through the NHPA Academy for Retail Development. Download the Academy Catalog to review all available courses at YourNHPA.org/academy.
Each month, 3 to 4.5 million people in the U.S. quit their jobs, according to the Job Openings and Labor Turnover Survey, conducted by the U.S. Bureau of Labor Statistics. Of the individuals who quit their jobs, one-third said they would have stayed if they had received more training from the company.
Losing an employee to turnover results in financial and nonfinancial consequences. Nonmonetary impacts include a loss of productivity, decreased team morale, damaged employer reputation and overwhelmed managers whose time is monopolized with onboarding.
To mitigate these issues, the North American Hardware and Paint Association (NHPA) gathered feedback from retailers and created the Employee Retention Toolkit. This resource goes beyond best practices for keeping employees from leaving—it shares insights for creating engaged and highly productive employees who feel empowered by the knowledge you give them and who will want to stay with your operation.
The toolkit shares effective strategies for reducing turnover, which starts with comprehensive onboarding and training processes. It offers resources for retailers to understand why employees choose to stay and when they choose to leave and how to conduct stay interviews, performance reviews and exit interviews.
Purchase NHPA’s Employee Retention Toolkit today to begin improving employee engagement. Learn more at YourNHPA.org/employee-retention.
TAKE A SNEAK PEEK INSIDE THE TOOLKIT
- Retention Strategies That Work
- Onboarding Handbook
- Identify Disengaged Employees
- Stay Interview Best Practices
- Exit Interview Best Practices
- Performance Review Template
- And much more!
Discover how to put these practices and more to work in your operation to improve relationships with your employees and reduce turnover.
