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Lowe’s announced that Joseph M. Mabry has been named strategy and experience design executive, while Michael P. McDermott has been promoted to chief merchandising officer, replacing Michael A. Jones, who will assume the role of chief customer officer, effective April 30. Both Mabry and McDermott will report to Jones.
In his new role, Mabry will focus on developing U.S. strategy, aligning experience design and building a capabilities roadmap that delivers compelling, differentiating, omni-channel customer experiences across the company’s U.S. business. He will retain responsibility for digital interfaces, including Lowes.com and ATGstores.com.
McDermott will be responsible for the merchandising offering for Lowe’s U.S. business, pricing and promotion, and all global sourcing activities. He joined Lowe’s in 2013 as SVP, general merchandising manager-building and maintenance.
