Surveys can be vital tools to get customers’ feedback, verify employee training is working and encourage positive change. Russ Haswell from Medallia, a company that helps businesses collect and use customer and employee feedback, contributes insight into how surveys can …
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When consumers decide where to spend their hard-earned dollars, price is a big consideration. To help retailers boost their knowledge of pricing fundamentals, the North American Retail Hardware Association (NRHA) has developed a new online course in Basic Retail Pricing. The …
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Over more than a century, Hardware Retailing has adapted to the times to help independent retailers like you stay on the forefront of emerging industry trends and technology to find new paths to success. From profiles of enterprising young retailers …
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Blish-Mize held its Fall 2019 Buying Market at in Overland Park, Kansas, Sept. 19-21, and retailers came to the event in search of good deals and solutions to enhance their operations going into the fall and winter seasons. With strong …
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For the first time in the event’s history, spoga+gafa featured a theme: City Gardening. More than 2,000 exhibitors brought their products to Cologne, Germany, Sept. 1-3 to show how they cater to people who are committed to creating green spaces …
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Registration for the 2019 State of Independents Conference is now open! This one-day, interactive conference delivers proprietary research, live feedback, networking opportunities and advice on how to work more closely with the independent retail channel from high-impact retailers. Hosted at …
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Online retailer Amazon has launched Amazon PayCode, a new way to let shoppers pay with cash at any of 15,000 Western Union locations, CNBC reports. The service was previously available in 19 countries, but is making its debut in the …
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Trust PRO Hardware in Indianapolis has an unusual claim to fame in the home improvement industry: 24/7 hours. Owner Adam Taylor opened the store in 2012 in a 3,200-square-foot space. Early on, he experimented with operating between 5 a.m. and …
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