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What Do Your Sales Associates Do That Websites Can’t?

Thanks to retail websites and online search engines, consumers no longer think of retail sales associates as particularly trustworthy or helpful, according to an article from the Harvard Business Review. Integer Group, a global marketing agency, found that “family, friends and …

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Store Using Challenge to Fund a Food Bank

Shoot a video of yourself biting a lemon, and a store in Colorado will donate $1 to a food bank. Starting two weeks ago, Windsor Ace Hardware, located in Windsor, Colorado, has been challenging community members and social media followers to take …

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Most Web Customers Spend in Initial 60 Minutes

Online retailers are tasked with getting Web shoppers to buy within 60 minutes, or lose nearly 75 percent of them. By the end of one hour on a website, most consumers decide what to buy and complete their purchases, according to a recent report from Monetate, …

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Will Tokens Replace Plastic Credit Cards?

swipe fees

Many consumers don’t feel as safe shopping with a credit card as they did before big box retailers such as The Home Depot had customers’ payment card information stolen in data breaches. The growing concerns about credit card security is piquing interest …

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Overview of Home Improvement Market in Third Quarter 2014

North American Retail Hardware Association’s Executive Trends Survey shows that hardware retailers across the country gauge their growth in different categories on a quarterly basis, and overall, the retailers saw sales growth. The survey for November 2014 found that sales growth in …

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Ace Hardware November Sales Exceed Expectations

Ace Hardware

Ace Hardware’s November sales exceeded expectations, with same-store sales soaring 9.9 percent over November 2013 numbers, according to a press release from the cooperative. In addition, same-store transactions improved by 4.9 percent year over year. “While it seemed many competitors were tripping …

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Ace Hardware Awarded Private Fleet of the Year Award

Fleet Owner magazine has recognized Ace Hardware’s distribution team as its 2014 Private Fleet of the Year. As part of the honor, the December 2014 issue of Fleet Owner features a cover story that recognizes Ace’s innovative fleet management. “We’re proud that …

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Additional Services Attract Customers

Although competing with online retailers and big box stores can be frustrating to independent store owners, independent retailers stand out in many ways, including through free or unique services they offer every day. While not every home improvement, hardware store and lumberyard is the same, they …

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