Consumers are increasing their gift-gifting this year, according to Deloitte’s 29th annual holiday shopping survey. This optimistic outlook has been shared with other analysts, but Deloitte details all aspects in its 32-page report. Below is a brief overview of the findings …
Read More »
Ace Hardware has been honored with an award from the Professional Association for Customer Experience (PACE). Ace has earned the Customer Experience Award for Corporate Customer Commitment. According to a press release by Ace Hardware, this is the first-ever award …
Read More »
Since Apple introduced Apple Pay, a new mobile payment option for consumers, buzz about the new technology has been huge. For consumers with Apple Pay installed and ready to use on their mobile devices, an independent home improvement retailer in Florida has the …
Read More »
Online shopping has made ordering products easier, added new ways to advertise and promote, and has enabled customers to compare prices among different retailers. However, online shopping is still missing one thing—the in-store customer experience. In order to learn what …
Read More »
Consumers’ wallets are growing—not from money but from loyalty cards. More consumers are joining loyalty programs, but are they joining because they love the brand or because they love the discount? The Love Matrix, a report by Bond Brand Loyalty, analyzes …
Read More »
Inspired Home, a new website from the International Housewares Association (IHA), was launched mid-October as a resource for consumers to discover trends in home and housewares products. IHAInspiredHome.org, “delivers compelling information and ideas across a broad spectrum of home lifestyle …
Read More »
Paid time off is a benefit that a majority of companies offer; yet a new study by Oxford Economics found that employees are not taking advantage of these vacation days. In 2013, Americans let 169 million days of paid time …
Read More »
The future is before us, as consumers have control of their home with the touch of a button. According to the New York Time, Google’s Nest recently purchased the home automation company Revolv, adding to its smart home team. The …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
