Research and Guides

This article was originally printed in the August 2014 issue of Hardware Retailing. To view a complete PDF of the story, click here. By the time you read this story, it might very well be outdated—but that’s the nature of …

The North American Retail Hardware Association (NRHA) is pleased to announce the launch of the NRHA Retail Research Group (RRG), which is dedicated to delivering quality, retailer-driven research to the home improvement channel. “Helping members and the channel at large …

When I was younger I wanted to open a chain of stores. The stores would be part shoe retailer, part hair salon and part pub, and I wanted to name them Jaime’s Shoes, Dos and Brews. While this was just …

It’s important to follow safety guidelines for the displays featured in your store. Retail safety and security expert Kelly Brown shares best practices for retail display safety in a handout he created for expert witness firm Robson Forensic Inc. Click …

This 15-chapter course addresses the employee training needs of retailers primarily engaged in selling LBM products. This program is delivered in the same way as the Advanced Course in Hardware Retailing. *You must be an NRHA member to take these …

This 16-chapter product knowledge training course with accompanying chapter tests is offered in its entirety online. The student studies online or prints each chapter for review, then takes each chapter test online. The test is immediately graded and results returned …

This Basic Training Course in Hardware Retailing is a comprehensive training tool to help retail sales associates gain the confidence they need to be successful on the salesfloor. *You must be an NRHA member to take these tests. A Complete …