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Research and Guides

2018 Cost of Doing Business Study Now Available

If you’re looking for a tool to compare your operation’s performance to typical and high-profit home improvement businesses, the North American Retail Hardware Association (NRHA) has what you need. The 2018 Cost of Doing Business Study is now available and …

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10 Ways to Use NRHA Research to Improve Your Business

nrha research

The North American Retail Hardware Association (NRHA) conducts research every year to gauge the health of the independent home improvement sector and provide retailers with benchmarking tools and insight into topics ranging from employee benefits to tariffs. How can you …

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Survey Your Customers About Your Operation’s Price Image

exit surveys

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

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5 Financial Points You Should Be Watching

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

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