Operations

This Basic Training Course in Hardware Retailing is a comprehensive training tool to help retail sales associates gain the confidence they need to be successful on the salesfloor. *You must be an NRHA member to take these tests. A Complete …

NRHA’s Loss Prevention Program includes three separate modules covering internal theft prevention, external theft prevention and store safety. This training program is designed to help retail home improvement stores develop a safe and secure retail environment for both employees and …

This popular presentation, presented by Dan Tratensek, publisher of Hardware Retailing magazine, offers tips and advice for retailers on how to stay ahead of the big-box competition. Topics include management and operations, employee training, promotions and marketing, merchandising and more. …

Have a staff opening and looking to get the best candidate to fill the position? Consider implementing these strategies in your hiring process the next time you’re interviewing a potential new employee: Spend part of the interview working together on …

This presentation outlines how technology is affecting retailing and what new tools are available for retailers today. Topics include displays and signage, employee training, marketing and operations. View the presentation

This presentation will show retailers how to sell more by increasing traffic counts, closure rates, transaction sizes and margins. It will also outline how retailers can meet key benchmarks in advertising, employees, operations and finances. View the presentation