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Operations

Boost Employee Engagement Through Recognition

Recruiting a talented staff and retaining them is something every business should strive to do. So how can your operation keep employees happy and engaged? Through social recognition, according to Eric Mosley and Derek Irvine, authors of “The Power of …

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Is Anyone Doing Online Right?

To view a PDF of this story, click here, and visit hardwareretailing.com/e-commerce to download an interactive PDF highlighting the different elements of an effective retail website. Making the Most of Your Internet Presence By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org In 1994, the first physical product was …

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Building Your Online Presence

In the April issue of Hardware Retailing, our story about an operation’s online presence (“Is Anyone Doing Online Right?”) offers some tips for best practices for retailers looking to make the most of their basic websites, email marketing, social media …

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Product Videos Provide Higher Order Value

Engagement is what shoppers seek as they peruse retail stores and browse online shopping platforms. Customers want to see something intriguing or have a personal experience with products. Product videos not only provide engagement and visibility but they also provide a …

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NRHA’s 2015 State of Pricing Study

Hardware Retailing magazine’s March 2015 issue features an article focused on the changes in pricing strategies over the years. The story also discusses how retailers can stay competitive today as variable pricing evolves and dynamic pricing spreads. The full story can be found here. The …

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A New Generation of Pricing: Competing in the Information Era

To download a PDF of this story, click here. Visit hardwareretailing.com/2015pricing-study to view the NRHA’s 2015 State of Pricing Study.  Whether you like it or not, today’s consumers have access to detailed pricing information for every item in your store. In fact, in some cases, …

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