Operations

Jim Rivas is the director of store operations at Friedman’s Home Improvement, which has four large-format home centers and is based in Santa Rosa, California. Rivas has worked in retail management nearly his entire career. When he was in his …

Christian Herrick is the chief executive officer of Randy’s Do It Best Hardware, which has two stores based in Timberville, Virginia. Herrick’s leadership journey has covered a lot of territory, taking him from missionary work in Alaska to a service …

The North American Retail Hardware Association (NRHA), Hardware Retailing magazine and the National Hardware Show®, have named four outstanding independent home improvement retail leaders as their 2015 Industry Top Guns. This year’s class includes: Bobby Fuller of Fuller & Son …

To view a PDF of the story click here. Back in 2007, the North American Retail Hardware Association, Hardware Retailing magazine and the National Hardware Show® set out to recognize independent home improvement retailers for their innovation, entrepreneurial spirit and …

Hardware Retailing magazine’s March 2015 issue features an article focused on the changes in pricing strategies over the years. The story also discusses how retailers can stay competitive today as variable pricing evolves and dynamic pricing spreads. The full story can be found here. The …