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Operations

Putting the Success in Succession Planning

Many independent home improvement retailers are in their 50s and 60s, and if they haven’t already, they will soon be thinking about who will take over their businesses. The North American Retail Hardware Association (NRHA) 2016 Young Retailer of the …

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Pinterest: An Online Retail Platform?

retail platform

As a retailer, you may think of Pinterest as a social media platform your business can use to share project tips and drive foot traffic to your store. Pinterest is a social networking site that acts as a “virtual pinboard” …

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Preventing and Reducing Chargeback Fraud

Fraud

Fraud is a big headache for business owners, and it may be impacting your cost of doing business more than you realize. Retailers with chargeback rates of four percent or higher may soon be facing even higher chargeback and merchant account …

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A Succession Planning Timeline

In the July issue of Hardware Retailing, we wrote about the succession planning process and what buyers need to do as next-in-line owners of a business. We spoke with four retailers who were in the process of buying, or had recently …

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Expert Q&A: How to Prepare a Business to Sell

Accurately assessing the value of a business is challenging but important for preparing a store to sell and setting a realistic asking price. Hardware Retailing spoke with Gary Pittsford, president and CEO of Castle Wealth Advisors in Indianapolis, to get advice …

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Are You Ready to Sell?

Are you ready to sell a business? In the August issue of Hardware Retailing, we talked with four owners who had recently sold a business, or are in the process of selling a business. They talked about their experiences and …

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Employees Use Shyft App to Trade Hours

Shyft

For the past year, hourly employees at restaurants and chains like Starbucks, McDonald’s and Old Navy have been able to personally find and schedule coworkers to cover their work shifts  by using a new app called Shyft. Rather than penciling in doctor’s appointments and vacation …

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