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McCormick Paints Builds Loyalty With Professionals

McCormick Paint loyalty

Rewarding DIY and retail customers is crucial to building a solid customer base, but retailers can’t forget about professionals and contractors, who for some, make up a large percentage of their customer base. For McCormick Paints, which has 28 locations …

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4 Ways to Measure Customer Loyalty

measure customer loyalty

Before you can build customer loyalty, you need to know where your customers currently stand. Customer loyalty can be a tricky metric to measure, but fortunately there are several ways to assess how faithful customers are to your company.  Find …

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Planning Events in a Post-Pandemic World

events post-pandemic

In October, the North American Hardware and Paint Association (NHPA) hosted its first major in-person event since the start of the pandemic, the NHPA All-Industry Conference. The event was held in conjunction with the National Hardware Show. At the helm …

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Coffee Is a Winning Ingredient at Paint Perfection

Paint Perfection Coffee Shop

Luckily for hungry customers who are shopping at Paint Perfection in El Campo, Texas, they can grab a bite to eat and a coffee while they’re in the store. Owner Molli Bodungen wanted to creatively use her paint store’s space …

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The Best Time to Send Customer Emails

emails time

While the content you include in an email or e-newsletter is the most important thing to consider when sending digital communications, it’s also a good idea to look at what time you’re sending emails. According to GetResponse, nearly 22 percent …

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