Industry News

Nicole Daniels is a cashier and works the paint counter at Harris Ace Hardware. She’s used to helping customers; that’s her job. But customer service became far more important in January than it had ever felt to Daniels before. A …

This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …

Joughin Hardware has been its community’s primary resource of DIY project advice and household problem solving for 139 years. “We’ve been an important part of our community for all of these years because if people have a problem, they know we can help them fix …

When the state of California was bustling with thousands of miners eager to strike gold in the 1800s, Placerville Hardware sold supplies to the fortune seekers and accepted gold dust as payment. Today, the clientele has changed, but the original wooden floors, sliding ladders and …

To view a PDF of the story click here. Best in Class  There’s no doubt about it—independent retailers in the home improvement industry are an innovative, thriving and progressive group. The industry is full of profit-focused, forward-thinking retailers committed to …

To view the complete PDF of this story, click here. By Kate Klein, kklein@nrha.org and Sara Logel slogel@nrha.org Earth’s biggest traditional retailer has an impressive resume: logistics powerhouse, everyday-low-price pioneer, global influencer and billionaire maker. Starting in the 1960s, Walmart began turning retail upside down …

This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …

The North American Retail Hardware Association (NRHA), Hardware Retailing magazine and the National Hardware Show® have named four outstanding independent home improvement retail leaders as The Industry’s Top Guns. The honorees are Eli Bliffert of Bliffert Lumber & Hardware, Tim …