Industry News

PRO Group, Inc., has hired a new merchandising manager. The company hired Jeff Styerwalt, whose responsibilities include managing the housewares, lawn and garden, paint and sundries and commodities categories. Prior to joining PRO Group, Styerwalt worked at PRO Build, where he was a senior …

Retailers know what they want their relationships with sales reps to look like, and their participation in a North American Retail Hardware Association (NRHA) study offers insight into their preferences. About 69 percent of home improvement retailers prefer sales reps to …

The North American Retail Hardware Association (NRHA) and Member Insurance Agency have created a partnership to provide new services to NRHA members. Under the terms of the agreement, which is effective Oct. 1, Member Insurance Agency will provide insurance services and …

The city of New Orleans was filled with the sound of jazz music, smell of Cajun cuisine and an influx of thousands of people who came to attend the Orgill, Inc. Fall Dealer Market this week. The show kicked off …

In 2016, the National Hardware Show® will be returning to its 2014 show floor layout, changing in response to research and customer feedback. The National Hardware Show had occupied the central and north halls in the Las Vegas Convention Center for many years. However, the …

True Value Company announced today that Busy Beaver Home Improvement Centers has joined the co-op as its newest member. “We’re thrilled for our customers and associates that Busy Beaver will now partner with True Value,” Busy Beaver CEO Joe Kallen says. …

Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …