Industry News

For the ninth year in a row, J.D. Power 2015 U.S. Home Improvement Retailer Store Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores.”Ace has earned this ranking every year since J. D. Power began surveying the …

Are consumers using coupons? Yes. Thirty-one percent of respondents to a RetailMeNot study indicate they have redeemed a coupon or promotional code online and 28 percent have done so in stores. This data shows that coupons aren’t outdated, but can …

Ace Hardware Corporation has honored two of its retailers with awards recognizing their values and leadership. The co-op selected Ron Williams of Houston and Scott Schlapkohl of Steamboat Springs, Colorado, as the recipients of the Ray A. Griffith Retail Leadership Award. Williams owns …

Nearly 700 Home Depot stores recently hosted hurricane preparedness workshops, which are one-day events the big-box retailer organizes annually. The workshops were intended to help prepare residents in storm-prone regions for the start of hurricane season, which begins today. The workshops …

Amazon has been making moves, such as testing drones and offering two-hour delivery in three markets, to speed up the delivery of products ordered online, and is now offering same-day delivery benefits for free to certain customers in 14 metro areas. Amazon Prime …

During the spring and summer, many consumers visit home improvement stores in search of items to complete D-I-Y projects. One way you can set your store apart from the competition is by having a staff with the selling skills and knowledge to help …

Ace Hardware Corporation is willing to sell alternatives to insecticides that may contain chemicals that affect honeybees. Environmental agencies are evaluating if neonicotinoids–which are chemicals used in pesticides–are harmful to honeybee health. Ace may move away from selling products that contain neonicotinoids as alternative pesticides …

The clothing and work wear category is diverse and provides shoppers a one-stop shop for all of their home improvement needs. In Hardware Retailing‘s June 2015 issue of the magazine, editors spoke with retailers who excel in the clothing category to identify the …