Industry News

To download a PDF of this story, click here. Then, click here to read letters from a former NRHA publisher and three other NRHA staffers who also took some time to look back and reflect on their time spent working …

In the August issue of Hardware Retailing, we asked three retailers in different phases of their careers and one retiree to reflect on their time spent working in the independent hardware and home improvement industry. Each retailer wrote a letter to …

When John L. Clark opened Clark’s Farm Supplies in 1845, he likely had no inkling that his family would continue to supply the Ellicott City, Maryland, community with quality products and project advice nearly two centuries later. Now known as Clarks Ace …

To view a PDF of the story, click here.  For the past 20 years, the North American Retail Hardware Association (NRHA) has honored up-and-coming home improvement retailers age 35 and younger for their industry achievements with the Young Retailer of …

Nicole Daniels is a cashier and works the paint counter at Harris Ace Hardware. She’s used to helping customers; that’s her job. But customer service became far more important in January than it had ever felt to Daniels before. A …

This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …

Joughin Hardware has been its community’s primary resource of DIY project advice and household problem solving for 139 years. “We’ve been an important part of our community for all of these years because if people have a problem, they know we can help them fix …

When the state of California was bustling with thousands of miners eager to strike gold in the 1800s, Placerville Hardware sold supplies to the fortune seekers and accepted gold dust as payment. Today, the clientele has changed, but the original wooden floors, sliding ladders and …