To view a PDF of this story, click here. Conference Reveals Insights Into Industry Challenges, Opportunities As a group, independent home improvement retailers are optimistic about the near future, with 78 percent saying they expect to see sales increase over …
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Expert Perspective: Retail Is… Personnel
To view a PDF of this story, click here. When you look throughout your store, one asset is clearly more important than all the others: your employees. Without them, it doesn’t matter how great the building looks, how well the …
Read More »Finding Happiness Managing a Hardware Store and Yoga Studio
To view a PDF of this story, click here. By Renee Changnon, rchangnon@nrha.org Balancing Businesses The town of Troy, Montana, is home to about 1,000 people. If you passed through, you wouldn’t find a traffic light, but any local could point …
Read More »Through the Eyes of a Shoplifter
To view a PDF of this story, click here. In the June 1968 issue of the magazine, then-managing editor John J. Sullivan tried his hand at shoplifting from a few independent stores, just to see how easy it was to …
Read More »NRHA Partners with ZipRecruiter, Provides Recruitment Services
Think about the top three business challenges you’re currently facing. Is finding good employees one of them? To help you find a solution to that challenge, the North American Retail Hardware Association (NRHA) and ZipRecruiter have partnered to offer independent …
Read More »Discovering Ganahl Lumber, Past and Present
When customers walk through the doors of Ganahl Lumber in Anaheim, California, they are immediately taken back to the earliest days of the family-owned business, which is still a thriving enterprise. To encourage customers to learn about the history, the entrance of the …
Read More »Banks, Retailers Spar Over Credit Card Swipe Fees
Financial institutions and retailers are revisiting a disagreement over limits on credit card swipe fees, Reuters reports. The Dodd-Frank Act, which became law in 2010, established regulations within the financial services industry. One of those regulations was a limit on how much …
Read More »Lumber Liquidators: Sales Down, Losses Up in 2016
Lumber Liquidators this month reported a boost in net sales during the fourth quarter of 2016, but the full year’s financial performance reflected woes that began in 2015. In 2015, investigations into the chemical contents of the flooring discounter’s Chinese-made laminate started major …
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