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Industry News

True Value Named Best for Customer Experience

A consumer survey has ranked True Value as the top retailer for the experiences it provides shoppers. The co-op has come out on top in the retail category for delivering the best customer experiences, according to the 2016 Temkin Experience …

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Who Will Buy Lowe’s Australian Business?

Lowe's

Lowe’s hasn’t yet sold its share of a failed home improvement business in Australia, but other big-box retailers, including a large South African company, have expressed interest in buying the venture. The home improvement business includes 63 Masters Home Improvement stores, as well as multiple …

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Are Shoppers Buying Gifts for Grads at Your Store?

American shoppers spend billions of dollars on gifts annually to celebrate new high school and college graduates and help them transition into their new seasons of life. The average person buying graduation gifts will spend more than $100 per two graduates this spring, research from the …

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Predicting the Impact of New Overtime Regulations

Overtime

Due to new federal regulations, many more American workers will soon be eligible for overtime pay, and the effects could be extensive. The new regulations are causing concern in the retail industry because, under the new overtime rules, many store managers and assistant managers …

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Do it Best Spring Market Focuses on Growth

Do it Best May Market 2016

Independent retailers from more than 50 countries gathered in Indianapolis over the past few days for the Do it Best Spring Market. Besides finding good deals, learning about new products and networking with other retailers, Do it Best Corp. and its …

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Take a Look–The Q1 Results Are In

earnings

First-quarter earnings data is out for The Home Depot, Lowe’s Companies, Inc., Ace Hardware Corp. and True Value Co., and the numbers are up for the big-box retailers and the co-ops. Home improvement businesses aren’t suffering the same slumps as clothing stores and other …

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It’s Official: Lowe’s Just Got Bigger in Canada

Lowe's Canada

Lowe’s Companies, Inc. just expanded dramatically in Canada by finalizing its purchase of Canadian company RONA Inc. The American retailer announced May 20 that it has completed its purchase of RONA Inc. as planned in a transaction valued at $2.4 billion. The acquisition …

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Member Insurance Agency Announces New Advisory Committee 

Member Insurance

Member Insurance Agency, Inc., the largest provider of insurance to co-op and independent hardware stores in the U.S., has a new advisory committee composed of retailers that will help guide the agency in delivering customized insurance products for the hardware and building …

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