Lowe’s recently got praise from reporter, business advisor and author Ian Altman writing for Forbes, who used the big box retailer as an example of how to get good customer service to last from the sale to the end of a product’s …
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Trends Spotted at the 2016 International Home + Housewares Show
Retailers across several industries gathered in Chicago at the McCormick Center to check out the latest and greatest products and innovations to hit the market. Thousands of new items were on display at the 2016 International Home + Housewares Show (IH+HS), which ran March …
Read More »Reliable Distributors Hosts Conference, Celebrates Anniversary
Reliable Distributors, a national buying and marketing group, kicked off its 2016 Management and Marketing Conference and celebrated its 30th anniversary March 10 in Orlando, Florida. Three new member distributors were introduced at the conference’s annual member meeting: Plastic Express, Inc., …
Read More »Home Depot to Pay Consumers $19.5M in 2014 Data Breach Case
About two years after a data breach exposed payment card information from more than 50 million of its customers, The Home Depot has announced plans to compensate some of the shoppers, according to Money magazine. The company will set up a $13 million fund to …
Read More »On Beyond Products at International Hardware Fair
While there were thousands of manufacturers on hand showing off the latest in hardware and home improvement products at the International Hardware Fair in Cologne, Germany, for American retailer Tim Buchheit, browsing the exhibition halls is only a small part of …
Read More »True Value Appoints Chief Merchandising Officer
True Value Company has announced the promotion of Heath Ashenfelter to the position of vice president, chief merchandising officer. Previously, Ashenfelter served as divisional vice president of merchandising. In his new role, Ashenfelter will play a key role in creating experiences …
Read More »Product Innovations Take Center Stage at International Hardware Fair
One of the biggest benefits to attendees at the International Hardware Fair this week was the ability to see new and innovative products from around the world, many of which will set the stage for trends across North America. At …
Read More »Female Retailers Talk Business and International Women’s Day
Two retailers who own stores in the Washington, D.C., area shared some thoughts with Hardware Retailing about International Women’s Day, which is March 8, and what it’s like to be female retailers in the independent home improvement industry. The retailers are Gina …
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