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Industry News

Customers Are Redefining What Fast Delivery Means

delivery

Two days. That’s how much time you have to get orders onto customers’ doorsteps if you want them to think your delivery is quick. The number of customers who say three- to four-day shipping is fast dropped from 63 percent to 42 …

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Enduring Traditions: Military Service and Hardware

Military

Residents of Ellicott City, Maryland, patronize Clarks Ace Hardware for reasons beyond their latest home improvement project. Shopping at the store allows them to support a local, family-owned business. The business has a team of hardworking individuals, many of whom are …

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The Big Event That Gives Year-Round

National Hardware Show

For more than 70 years, the National Hardware Show® has served as the primary gathering place for the home improvement industry—a unique event where representatives from across the channel can gather, interact and do business. This year, the National Hardware Show …

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Popular Mechanics’ Top Picks: ‘They Stack Hope by the Door’

popular mechanics

In a November article, writers for the magazine Popular Mechanics contributed their thoughts on the 16 hardware stores they consider to be the best in the U.S.. They highlighted the uniqueness and service that make independent businesses like yours successful. The following anecdotes and others appear in …

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Bernzomatic Provides Retailer Training Scholarships

scholarships

The North American Retail Hardware Association (NRHA) and Bernzomatic are accepting applications for the Bernzomatic Spring 2017 Find Your Fire scholarship program to attend the NRHA Retail Management Certification Program. Find Your Fire Scholarship The Find Your Fire scholarship program is designed …

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Business Owners Feel Weight of Economic Uncertainty

Small business owners have recently expressed more uncertainty about the economy than they have in over four decades, according to a Nov. 2 report from the National Federation of Independent Businesses (NFIB). The information comes from the NFIB Uncertainty Index. The index shows …

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