Operations

In 2010, Dave and Candy Gutierrez, owners of Placerville True Value, were looking to expand their one-store operation to fit their succession plan for their twin sons. Around that time, the owner of Airhill General Hardware in Penn Valley, California, …

Hardware Retailing spoke with Kim Peffley, the director of organizational development and consulting for the North American Hardware and Paint Association (NHPA), about her industry experience, consultant offerings and leadership insight. Hardware Retailing (HR): What is your background and experience …

Social Media Today shared eight emerging visual trends for 2022 with the help of Depositphotos. We chose three visual trends for you to consider when developing different aspects of your business like website design, social media, advertising, etc. Go bold. …

Adding a new product category to your operation can be a formidable undertaking. Follow these best practices to successfully bring a new category to your store. Choose a category that compliments your hardline offerings and appeals to your customer base. …

Selecting the appropriate keywords for your Google Ads can immensely improve your ad campaign. We’ve compiled a list of keyword best practices to bring substantial and quality online traffic to your operation. Consider your customer. When using Google Ads, you …

According to the National Kitchen & Bath Association, the kitchen and bath full-year industry revenues are expected to reach a record $199 billion in 2022, with an anticipated growth of 19 percent for the second year in a row. Whether …

You know why you’ve hired someone. But why does that person leave your business? Unless you’ve laid them off, you may be left clueless.  Enter the exit interview—that final face-to-face meeting with a departing employee. The valuable information they provide …

You spend hours poring over employment applications and resumes, checking references and choosing the best of the lot to interview. Whether done in-person, online or over the phone, the interview tells you whether a candidate is a good employment match. …