Operations

The North American Retail Hardware Association (NRHA) is inviting independent retailers across North America to its second virtual town hall. This special session with NRHA representatives, retailers and channel partners will focus on how retailers are preparing their businesses for …

Normally at this time of year, retailers would be planning for the unpredictable spring season that often brings severe thunderstorms, tornadoes and hurricanes. But nothing is normal about the second quarter of 2020. Home improvement retailers know they are lifelines …

Independent home improvement retailers across North America have shown their resiliency by swiftly changing how they do business in response to the COVID-19 pandemic. In most U.S. states and Canadian provinces, governments have deemed businesses selling home repair supplies and …

Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …

The Coronavirus Aid, Relief and Economic Security (CARES) Act allocates nearly $350 billion to small businesses that have been adversely affected by the COVID-19 pandemic. One of the most important segments of this legislation is a new loan program from …

Before COVID-19, Costello’s Ace Hardware stores were filling around 10 online or phone orders per day. The health crisis has brought drastic changes. The online and phone orders began flooding in and haven’t slowed down since early March. Now the stores …

Across the nation, 45 states have closed schools to help stem the spread of COVID-19, affecting more than 52 million students. As schools turn to distance learning, students in trade programs without access to their school workshop now have a …

The North American Retail Hardware Association (NRHA) is hosting a virtual town hall on Wednesday, April 22 at 4 p.m. EDT. This event is an opportunity for retailers to learn and share with others about their experiences serving their communities and …