Checkouts

What started as a random request from a customer has turned into a customer engagement opportunity for Harry J. Epstein Co. in Kansas City, Missouri. When a customer places an online order for home delivery, they can request a drawing …

As it engages with customers in different ways, Country Paint and Hardware in North Branford, Connecticut, stays active on social media, posting about new products, deals and discounts, company news, fun ways the store supports customers and the community and …

Annually, Mallory Paint Store organizes its sales and management meeting, bringing together vendors and the sales management team at their Las Vegas, Nevada, location for networking and celebration. This year, Sarah Ross, the brand manager for all 29 Mallory Paint …

When Karsten’s Maricopa Ace Hardware in Maricopa, Arizona, hosts round-up fundraisers, it turns to its employees to choose what organizations will benefit from the money raised. Store manager Chris Grover says the store will host several round-up fundraisers throughout the year …

Taking an often-dreaded winter chore—shoveling snow—David Strano turned it into a fun way to connect with customers by hosting a snow shoveling contest. Strano, the general manager of Ambridge Do It Best Home Center in Ambridge, Pennsylvania, saw a similar …

As one of the most famous people on the planet right now, Taylor Swift is everywhere, including the window displays of Vickery Ace Hardware in Smyrna, Georgia. Owner Susan Harlan says the Taylor Swift-themed window displays were put together by …

Lining one wall in Luverne Ace Hardware in Luverne, Minnesota, are a bank of kennels, the temporary homes of cats and kittens up for adoption. The store partners with the Tracy Area Animal Rescue to find homes for the furry …

With 19 locations under its umbrella, the Helpful Hardware Co. has garnered another award for its Ace Hardware location in Forsyth, Georgia. The store garnered the Best of Forsyth award, voted on by the residents of Forsyth County, for the …