Within the hardware and fastener category rests decorative hardware. Unlike most items in this category, decorative hardware purchases aren’t born of necessity. While a customer needs screws, bolts and nails immediately for almost any task, decorative hardware is a space …
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Learn from a Customer: How to Increase Contractors Sales
Greg Sammet, a certified water specialist at Martin Water Conditioning with 15-plus locations in Pennsylvania and New York, knows a bit about how a retailer can earn his business. He’s been working with independent retailers like PaulB Hardware for years …
Read More »What Pro Customers Look for in a Tool Supplier
Click the picture to download a PDF of this story. By Chad Husted, chusted@nrha.org Feel the Power Contractors and professional tradespeople are often in a hurry. Theirs is a business where time very much equals money, and downtime due to …
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Hardware Retailing The Industry's Source for Insights and Information

