For most independent home improvement retailers, having a team of knowledgeable employees can elevate their operation and make it stand out from the competition. In a time when hiring and retaining talent is challenging, establishing a training program to get …

If someone asked you how your business was performing, could you answer them? For Peggy Sue Wingard, owner of O-Gee Paint Co. in Miami, Florida, she easily paints a detailed picture of the company’s strengths and areas they are working …

Sifting through an email inbox can be daunting. Consumers are bombarded with thousands of messages, from promotions to urgent deals and breaking news. However, when a company can draw a customer in with a creative subject line and consistent information, …

The North American Hardware and Paint Association (NHPA) is excited to introduce the newly formed Ambassador Program in 2024. The program brings together a small group of NHPA members from across the industry who are passionate about the independent home …

From Memorial Day until the end of September, the coastal town of Cannon Beach, Oregon, bustles with tourists. Visitors make their way to this beach haven to relax by Haystack Rock, wander local shops for niche items and enjoy delicious …

Across the Nation: Read about previous NHPA on the Road trips and the stores visited at YourNHPA.org/on-the-road. Traveling to new destinations is a great way to learn and have some fun. Exploring retail operations in communities away from your own …

Do you enjoy learning about independent home improvement businesses? Do you like mountain views and ocean scenes? There is no need to pack your bags to experience this if you need a quick fix. Instead, grab your smartphone, tablet or …

This year, the North American Hardware and Paint Association (NHPA) made visiting members across the country a top priority. The NHPA On the Road series helped us reconnect with members, find merchandising and operations inspiration and much more. Our visits …