Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …
Read More »Renee Changnon
How Personality Assessments Improve Company Culture
Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …
Read More »New York Retailer Thrives With Passionate Employees, Unique Product Mix
The Grasso brothers, Giovanni and Angelo, worked alongside their father Angelo Grasso Sr. in the family business, AG Hardware and Paint in Brooklyn, New York, for 30 years. That experience laid the foundation for them to eventually successfully own and …
Read More »Retail Management Certification Program Wraps Up First Fall Session
Class was back in session in Indianapolis for the North American Retail Hardware Association’s (NRHA) first visit of the Fall 2020 Retail Management Certification Program. The class gathered Sept. 8-12 at an event space in downtown Indianapolis that provided students …
Read More »Community Rallies Around Local Independent Business
Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …
Read More »NRHA Offers Free Retail Training Resources Through May 31
In the past few weeks, many businesses, including home improvement operations, have faced uncertainties and have been required to adjust operations to ensure employees and customers remain safe. The COVID-19 pandemic has affected people across North America and the rest …
Read More »Alaskan Couple Continues Building a Family Legacy
Monica Mede grew up in her family business, Ulmer’s Drug & Hardware in Homer, Alaska. As a young adult, she ventured away from home, met her husband Patrick in Anchorage and the two moved to Texas. They were more than …
Read More »Highlights From the New England Road Trip
This summer, NRHA’s Retail Outreach Coordinator Renee Changnon had the opportunity to combine her passions for travel and storytelling on a road trip to retailers throughout the New England area. Over the course of five days, Changnon drove more than …
Read More »