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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Autonomous Robots Foster Employee Efficiency

McCoy's autonomous robots

As the company strives to elevate customer service and improve on-shelf availability and the price integrity of its products, McCoy’s Building Supply has partnered with Badger Technologies to bring autonomous robots into stores.  After a successful pilot of five robots, …

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The Home Depot Launches Homeowners Hub

HIRI home buyer study

In an effort to better serve millennials, The Home Depot has created the Homeowners Hub. The online destination will provide DIY guides, product recommendations and design inspiration, catering to millennials’ struggles with home improvement projects. According to research done by …

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Big-Box Financials Released for Q2 2023

Q4 financials

Several big-box retailers have released their financial data for the second quarter of 2023, reflecting downward trends in sales for some operations and a positive quarter for others. For a quarter-to-quarter comparison, see how these same retailers performed in Q1 …

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Where Retailers Want to Put Their Tech Dollars

internal shrinkage

Total Retail, which provides retail executives with the latest news and analysis on the retail industry, conducted a survey of its audience to gain insights into how companies are using technology and how they plan to allocate future technology spending …

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Ace Hardware Sees Financial Gains in Q2 2023

ServiceMaster Brands

Marking increases across the board from the second quarter of 2022, Ace Hardware shared its financial reports for the second quarter of 2023. The company’s revenues reached $2.6 billion, up 3.9% from last year, and operating income was $141 million, …

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