More than just a buzzword, omnichannel strategies are driving the future of retail, as the lines between brick-and mortar and online have blurred and customers expect businesses to meet them where they are. Whether online or in-person, commerce is commerce …

As consumers pinch pennies and competition from big boxes and e-commerce companies gets tougher, the need for independent retailers to differentiate their operations is even more important. One way local operators can become the place to be is to enhance …

Bringing out everyone’s inner child, Marcon Building Supply in Markleysburg, Pennsylvania, puts on a Halloween event each year for customers. For this year’s event, the employees, including many of the employees’ children, dressed up as different Barbies and characters from …

As the company sought to transform the online shopping experience for customers, Home Hardware faced the challenge of providing customer-centric fulfillment without creating direct competition among its nearly 1,100 stores across Canada. The company wanted to scale its e-commerce shopping …

US LBM was recently included on the annual Inc. 5000 list, which ranks the nation’s fastest-growing privately held businesses. This is the first time US LBM has participated in the Inc. 5000 list, which reviews company data to create its …

Ace Hardware shared an email Monday with its retailers that the organization detected a cybersecurity incident impacting its IT systems. According to the email, ACENET, Warehouse Management Systems, Ace Retailer Mobile Assistant (ARMA), Hot Sheets, Invoices, Ace Rewards and the …

Farm, pet and ranch chain Tractor Supply Co. announced its Q3 2023 financial report Thursday, noting 4.3% sales growth year over year for the quarter to $3.41 billion and slight decline in comparable store sales. “We delivered solid growth in …

There’s much more to discover from the November edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.