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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Top Guns Honoree Builds a Culture of Service and Technology

Eric Hassett

Improving Efficiency: Learn how Eric Hassett and Hassett Hardware utilize technologies to improve customer service at hardwareretailing.com/technology-mix. Hardware—along with hard work and a love for people—runs in Eric Hassett’s blood. Those qualities have led to an extremely successful career at …

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Plug Into the Benefits of Strong Omnichannel Strategies

Omnichannel Strategies

Learn From the Best: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. As retailers work to navigate the ever-changing technology landscape, a few trends are emerging they should …

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Hardware on the Square Offers 5-Cent Cups of Coffee

Hardware Coffee

Engage With Your Customers: Have an idea? Send an email to editorial@YourNHPA.org to have your story considered for publication. Born from a love of coffee and the desire to fulfill a need in the community, Joe Consford, owner of Hardware on …

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Why You Should Be Measuring Your Tech’s ROI

Tech ROI

Where to Start: Find your own road map for adding tech to your operation with anecdotes from fellow retailers. Learn more at hardwareretailing.com/tech-road-map. Ready or not, technology is the future of the retail industry, and it’s here to stay. The …

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Hartville Hardware Leaders Presented With Legacy Award

Hartville Hardware legacy

Howard Miller Jr. and Wayne Miller received the 2022 Legacy Award from the Lake Township Chamber of Commerce in recognition of a lifetime of good business practices, outstanding character and unfaltering community leadership during their tenure at the helm of …

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Landscaping Projects With High ROI

Landscaping ROI

As spring stretches into summer, homeowners will look to spend more time outside and will need the right products to complete their landscaping projects. Stock these products and encourage your customers to tackle these landscaping projects that come with a …

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Hillman Group Announces Leadership Moves

Hillman leadership

The Hillman Group announced three executive leadership promotions as the company aims to bolster innovation, growth and new perspectives. Since becoming a publicly traded operation in 2021, Hillman has placed an increased emphasis on supporting its people through this transition.  …

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