Part of the Hampton, Virginia, community for well over a century, Patrick’s Hardware began as a general store opened by W.T. Patrick. W.T.’s sons—Cary Patrick and A. Woodfin Patrick—joined the business in 1933 and 1938. W.T.’s grandsons—A. Woodfin Patrick Jr. …
Read More »Lindsey Thompson
HPM Building Supply Acquires Truss Systems Hawaii
HPM Building Supply has acquired Maui’s leading building component manufacturer, Truss Systems Hawaii, creating a new division known as Truss Systems by HPM that will serve the Valley Isle. All 33 Truss Systems Hawaii team members have become HPM owner-employees, …
Read More »Update Your Digital Strategy to Follow Shifts in Digital Usage
According to a recent Forbes survey done in conjunction with Talker Research, internet usage among Americans is shifting in several significant ways. The survey found that internet usage has made a move from mainly desktops to mobile devices with nearly …
Read More »Hand-Painted Signs Add to Creative Merchandising
Making an effort to welcome every customer that comes into the store, Steven Edele, the owner of Edele & Mertz Hardware in St. Louis, Missouri, is continuing the legacy of customer service his family started in 1912. “I truly …
Read More »Small Space, Big Customer Service at Wiener’s Home Hardware
With 102 years under its belt, Wiener’s Home Hardware in Toronto, Canada, owner Melanie Van Bommel gives credit to customer service as the secret to longevity in the industry. Wiener’s Hardware was founded in 1922 by Hyman and Ida Wiener. …
Read More »Service Is More Than a Name at A.F. Boyer Hardware
Reaching over 150 years in business is no easy feat, but is a milestone that A.F. Boyer Hardware & Guns in Slatington, Pennsylvania, has achieved. The company started in 1868 as a quarry supply company and general hardware store. Current …
Read More »Rental Services Elevate Customer Service
At B&B Hardware in Milan, Illinois, owners RJ and Helen McDaniel added rental services to provide an even higher level of customer service. When the McDaniels moved the store to its current location in 2007, it was the perfect opportunity …
Read More »Addition of Lumber and Building Supplies Builds Customer Base
After serving the community for nearly three decades, Rick and Tonya Lovell, the owners of Toledo Hardware and Feed in Toledo, Washington, took the step to fill a hole in the area—lumber and building supplies. The couple purchased the warehouse …
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