Whether planned or unexpected, every business changes hands at some point, and most make a transition several times in the life of the operation. According to the PwC 2021 Family Business Survey, 50% of family businesses expect to increase the …

The home improvement industry is mourning the loss of Rich Lender, who died in a car accident on Oct. 25. He was a newly elected member of the Do it Best Board of Directors, and president and CEO of Your …

The U.S. Equal Employment Opportunity Commission (EEOC) has updated its “Know Your Rights: Workplace Discrimination Is Illegal” poster, which summarizes workplace discrimination laws and explains how employees or applicants can file a complaint if they believe they have experienced discrimination. …

For Tyler Saxey, one visit to his local Ace Hardware store made a huge impact and turned him into a loyal customer for life. Saxey is no stranger to customer service. He currently works in customer experience at Foot Locker, …

In its annual retail survey, the National Retail Federation (NRF) found that retail shrink is an almost $100 billion problem. NRF’s Retail Security Survey is an annual survey of retail loss prevention professionals that covers national retail security issues such …

The Home Improvement Research Institute (HIRI), the nation’s leading resource for market research concerning the home and building products industry, has forecasted the current national inflation bulge will lead to a deceleration in home improvement spending. Growth in the total …

The Buchheit Family of Companies announced its acquisition of 12 retail locations formerly owned by Orscheln Farm & Home Company. Buchheit obtained these stores through the acquisition of Orscheln by Tractor Supply Company. The 12 locations are part of a …

Chris Cummings thought he had all of his boxes checked when it came to succession planning. The owner of The Paint Center in Abilene, Texas, had hired two younger employees, Kinsey Brown and Anthony Martinez, with the intention of grooming …