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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

How to Approach Risk Mitigation Like the Big Boxes Do

risk management

It’s annual report season, which means analysts and investors are poring over 10-Ks and other government filings to see who met expectations in 2023, who fell short and what’s to come in 2024. As an independent home improvement operator, you …

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3 Actions You Can Take to Improve Employee Engagement

employee engagement

In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …

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Nowco Hardware Opens New Home Decor and Lifestyle Space

Nowco

With both their customers and employees in mind, Nowco Home Hardware dealer-owners Deanna and Tyler Nowochin embarked on a store remodeling project that added a new shopping destination for customers and office space for employees.  Named The Loft, the new …

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Ace Hardware Unveils Loud Mouth Barbeque

Loud Mouth

Ace Hardware has announced the launch of Loud Mouth Barbeque, a lineup of barbecue sauces and seasonings aimed at redefining the grilling experience. Crafted with quality ingredients and packed with bold flavors, each Loud Mouth Barbeque product in the lineup …

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Projects Room Provides Education, Engagement

Projects Room

Engaging with customers of all ages in a creative way, Madison Lumber & Hardware in Ketchikan, Alaska, opened up the Projects Room where it hosts how-to classes. Madison Lumber & Hardware CFO Janice Walker says the idea for the Projects …

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Do it Best Names Eric Knox Director of LBM Sales

do it best sales

Do it Best has announced the appointment of Eric Knox as the new director of LBM sales. Formerly the director of strategic business development, Eric brings a proven track record and a wealth of sales experience. Eric will focus on …

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