Click the image above to download a PDF of the story. Many independent home improvement businesses are passed down through generations, but you should have a plan no matter who is taking over. Hardware Retailing developed this list based on …
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Click the picture to download a PDF of this story. Retailers everywhere continually express concerns about finding and retaining quality long-term employees. While there are definitely expectations that employees should meet, there are ways you as an employer can help bridge the …
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Escaping news about Amazon and its infiltration of the retail sector is impossible. It’s even likely that you or the people closest to you buy often from them and are members of their subscription service. You may overhear customers in …
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If your wholesaler offers a customer loyalty program, you’re likely a participant because you recognize the value of tracking customer purchases and collecting data. But there are opportunities to go beyond the traditional loyalty program to offer customers a truly …
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NRHA recently launched a brand new website, and now it’s easier than ever to access online and downloadable resources to better your business. These resources are developed with independent retailers in mind and are available to help you in areas …
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As part of its mission, the North American Retail Hardware Association (NRHA) strives to find opportunities to help retailers run better and more profitable businesses. One of the ways NRHA works toward its mission is by forming partnerships with organizations …
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Start counting—the 10 lists are back! In the October issue of Hardware Retailing, discover product trends (you should really be selling smart home products); learn lessons from unexpected sources (toddlers are a wealth of knowledge); and give your staff quick …
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As a small business leader, you possess certain skills that are inherent to being a successful leader. While you may do your best to find team members with similar capabilities and potential, you likely have some associates who need encouragement …
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