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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Expert Column: Stepping Outside Your Marketing Box

Marketing Minute

By Austin Diehl Director of Retail Operations Randy’s Do it Best Hardware It’s no secret there are thousands of hardware retailers selling similar products and services across the U.S. Many of those stores are involved in some form of digital …

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How Big-Box Retailers Are Using AI

big-box AI

In the August issue of Hardware Retailing, retailers and wholesalers shared the ways they are using artificial intelligence (AI) in their operations. The ways retailers are using AI run the gamut from marketing to inventory management to loss prevention and …

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Wholesaler Central: Sign Program Evolves With Retailers

The Orgill store signage program has seen significant evolution since its inception, transitioning from a custom-only approach to a more refined and streamlined operation. This program’s development has been driven by the need to cater to a diverse range of …

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Westlake Ace Hardware Acquires 4 Austin Stores

Westlake Austin

Westlake Ace Hardware has agreed to acquire four stores from Breed & Co. Ace Hardware, a family-owned retailer based in Austin, Texas. The acquisition will be completed on September 30. Westlake Ace will acquire all three Breed & Co. Ace …

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Gillman Home Center Replaces Stolen Tools

stolen tools

When all of the tools in the Greater Muncie Habitat for Humanity‘s van were stolen, Gillman Home Center stepped up to help replace the stolen tools so the organization could continue providing a much-needed service in the area. Gillman Home …

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