No other event brings the independent home improvement channel together like the Independent Home Improvement Conference (IHI Conference), which will take place July 30-31. Attendees will include retailers from every wholesaler umbrella, vendors and service providers and industry experts and …
Read More »Lindsey Thompson
NHPA Surveys Retailers on their Customer Returns Policies
In the July issue of Hardware Retailing magazine, retailers shared insights on the importance of a returns policy and what has worked for their operation. To gain additional insight, the North American Hardware and Paint Association conducted a survey of …
Read More »10 Reasons to Attend the 2025 IHI Conference
In one month, the 2025 Independent Home Improvement Conference will kick off at the stunning JW Marriott Orlando, Grande Lakes, inviting the industry to come together to learn, network and enjoy all the resort and Orlando have to offer. Here …
Read More »Putting People First: Chris McDaniel Transfers Passion for Service From the Military to the Independent Channel
Growing up watching family members serving in the U.S. Army and the U.S. Air Force, Chris McDaniel developed a desire to contribute in the same way and joined the U.S. Air Force in May 2002. “When I was younger, I …
Read More »Industry Viewpoint: Go Beyond Exceptional by Leaning Into Your Uniqueness
By Jim Robisch Senior Partner & Adviser, Ret. The Farnsworth Group Some retailers are exceptionally more successful than others. They are masterful at their strategic planning, operational execution, product assorting, marketing and communications. Further, truly exceptional retailers do things that …
Read More »There’s Even More to Learn at the 2025 IHI Conference Partner Events
With a dynamic lineup of expert-led sessions, panel discussions and opportunities to make connections with peers, manufacturers and service providers, the 2025 Independent Home Improvement Conference (IHI Conference) will take place July 30-31 at the stunning JW Marriott Orlando, Grande …
Read More »CNRG Names New President
Central Network Retail Group (CNRG)—a wholly owned subsidiary of Orgill, comprised of 143 stores and 18 brands in 16 states—announced that Craig Cowart has been promoted to the role of company president. Cowart had been serving as chief operating officer …
Read More »Ace Exec on Company’s Push to Bring Service and Retail Together
As the company works to build a dual-channel model of retail and service, Ace Hardware has made promoting and expanding its Ace Home Services a priority in 2025. Ace Hardware Home Services brings professional home repair and maintenance solutions directly …
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