James D. Tipton, former president and CEO of Handy Hardware, passed away on March 26, 2025 at the age of 100. Jim served as president and CEO of Handy Hardware for over 21 years, retiring in 2002. Jim was an …
Read More »Lindsey Thompson
Engaging Your Employees With Pulse Surveys
With 13 locations in southwest Florida, Sunshine Ace Hardware has made a concerted effort to engage with employees across each of the operation’s locations. The company has created an employee engagement team with one to two associates at each store who …
Read More »NHPA Merchandising for Profit Study Launches at NHS 2025
The North American Hardware and Paint Association’s (NHPA) Merchandising for Profit Study is a resource for best-in-class merchandising techniques and a scorecard retailers can use to measure the effectiveness of their merchandising. NHPA released the study’s results at the 2025 …
Read More »Retail Management Graduates Take the Next Step in Retail Leadership
As the 2024 Retail Management Certification Program came to a close last month, 17 hardware and home improvement professionals celebrated more than just the completion of a course—they marked a turning point in their careers. Over the past several months, …
Read More »The Latest True Value and Do it Best News
Retailer Implements Cutting-Edge AI Technology to Improve Customer Service
With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in the …
Read More »Do it Best and True Value Leaders Outline the Future at 2025 Spring Market
From vendors to retailers, special guests to industry players, the floor of the Do it Best and True Value 2025 Spring Market was packed with nearly 11,000 attendees. Do it Best members and True Value retailers came together under the …
Read More »NHS Correspondant Shares Show Highlights
The 2025 National Hardware Show is in the rearview, but excitement over the new offerings is still felt through the industry. Kathryn Emery, lifestyle expert and NHS correspondent, sat down with Hardware Retailing after the show and shared her insights …
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